TESTIMONIALS

CUSTOMER SATISFACTION SURVEYS

In an extensive review of online industry complaints, 90% + of the negative feedback in residential remodeling is the direct or indirect result of 2 things:

1) Lack of communication, or
2) Poor planning, or both.

Please rate our performance regarding the project recently completed for you in each of the following areas on a 1-10 Scale: 1 being unsatisfactory and 10 being fully satisfied, or excellent.

 

OWNER: Mr. & Mrs. Tngrjan

PROJECT: 360 sqft Room Addition
SALESMAN: 10+
OFFICE: 10
SUPERINTENDENT: 10 Comments: 11+
QUALITY: 10
TIME: 10 Comments: On Time
COURTESY: 10
HOUSEKEEPING: 9

WOULD YOU REFER OTHERS TO DEXON? 10

OWNER: Mr. & Mrs. McTear

PROJECT: Interior Remodel
SALESMAN: 10 Comments: Very Friendly and Professional
OFFICE: 10
SUPERINTENDENT: 10 Comments: Love JP, very friendly and professional
QUALITY: 10 Comments: Lovin' It!
TIME: 8 Comments: Would have liked it sooner
COURTESY: 9
HOUSEKEEPING: 9 Comments: Plastic inconvenient

WOULD YOU REFER OTHERS TO DEXON? 10

OWNER: Mr. & Mrs. Gorey

PROJECT: 342 sqft Room Addition
SALESMAN: 10 Comments: Gene was wonderful!
OFFICE: 10 Comments: Great!
SUPERINTENDENT: 10 Comments: Very nice, took care of issues
QUALITY: 10
TIME: 10
COURTESY: 10 Comments: Excellent
HOUSEKEEPING: 10

WOULD YOU REFER OTHERS TO DEXON? 10
Comments: Definitely!!

OWNER: Mr. & Mrs. Mariano

PROJECT: 20 x 20 Casita
SALESMAN: 10
OFFICE: 10
SUPERINTENDENT: 10
QUALITY: 10
TIME: 8 Comments: More Time
COURTESY: 9 Comments: Language (Sub-contractors)
HOUSEKEEPING: 9

WOULD YOU REFER OTHERS TO DEXON? 10

OWNER: Mr. & Mrs. Ecker

PROJECT: Interior Remodeling
SALESMAN: 10 Comments: Great!
OFFICE: 10 Comments:
SUPERINTENDENT: 10 Comments: Great!
QUALITY: 10
TIME: 10
COURTESY: 10 Comments: Excellent
HOUSEKEEPING: 10

WOULD YOU REFER OTHERS TO DEXON? 10
Comments: Even Vickie was timely!

© 2016 Dexon Construction Bonded | Insured | License No 0055166

TOP